Sacred Circus Church, which operates the Holy Hot Mom online store ("Sacred Circus Church," "Holy Hot Mom," "we," "our," or "us"), is a wellness products company that makes and sells small-batch, hand-crafted castor oil blends and body-care products through our online store at holyhotmom.com. This Privacy Policy governs the collection, use, storage, and protection of personal information obtained through our website at holyhotmom.com, our order, checkout, and consent forms, our SMS communications program, and all interactions with our business. We are committed to handling your personal information responsibly, transparently, and in accordance with applicable privacy laws including but not limited to the California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA), the Personal Information Protection and Electronic Documents Act (PIPEDA) for customers in Canada, the EU/UK General Data Protection Regulation (GDPR) for customers in those regions, and other applicable regional privacy regulations.
Scope & Applicability
This Privacy Policy applies to all personal information collected by Holy Hot Mom through any channel, including our website and subdomains, online order, checkout, and contact forms, telephone and email support, order fulfillment and shipping, electronic correspondence, and our SMS notification program. By submitting your information through any of our forms, placing an order, or consenting to receive SMS communications, you acknowledge the practices described in this Policy. This Policy does not apply to third-party websites linked from our site.
Information We Collect
We collect personal information in the following categories:
Identity Information
Full name and any name associated with your order or customer account.
Contact Information
Shipping and billing address, phone number (mobile and landline), and email address.
Order & Purchase Information
Products purchased, order and transaction history, cart and checkout activity, shipping details, product preferences, and information you voluntarily provide at checkout or when contacting us.
Communications Data
Records of emails, SMS message exchanges, phone calls, and written correspondence with our team.
Technical & Usage Data
IP address, browser type, device identifiers, pages visited, referral URLs, and interaction timestamps collected automatically when you visit our website.
Financial Information
Billing details and payment records necessary to process your orders, handled through secure third-party payment processors (such as our e-commerce platform and payment providers). We do not store full payment card numbers on our systems.
SMS Consent Data
Opt-in records including timestamp, the consent language presented, and the checkbox selection(s) made at the time of form submission.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To process, fulfill, ship, and deliver your orders
- To send order confirmations, shipping and delivery updates, and other transactional notifications
- To send, where you have separately opted in, marketing and promotional messages such as special offers, discounts, restock alerts, and new product launches
- To respond to your questions and provide customer support
- To process billing, payments, and returns or refunds
- To improve our website, products, and customer experience
- To comply with applicable federal, state, provincial, and local laws and regulations
- To protect the legal rights and business interests of Holy Hot Mom and its customers
We process your personal data on the basis of your consent where applicable, our legitimate business interests, and the performance of our contract with you when you place an order.
SMS / Text Messaging Carrier terms
Holy Hot Mom operates an SMS program for customers who have expressly opted in through our website consent form. Participation is entirely voluntary.
- Opt-In: You opt in by checking a consent checkbox on our form and submitting your information. The checkbox is never pre-checked and is never required to submit the form or to make a purchase.
- Types of Messages: Depending on the consent option(s) you select, you may receive (a) non-marketing, transactional messages such as order confirmations, shipping and delivery updates, and account information; and/or (b) marketing and promotional messages such as special offers, discounts, new product updates, and restock alerts from Holy Hot Mom at the number you provide.
- Message Frequency: Message frequency varies depending on your orders and activity.
- Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. Upon receiving your request, we will send a final confirmation and no further messages will be sent.
- Help: Reply HELP to any message or contact us at [email protected] for assistance.
- Message & Data Rates: Standard carrier message and data rates may apply. Contact your wireless provider for details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service providers or platform vendors, is permitted solely to facilitate our communications program. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Your Information
We do not sell, rent, lease, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: Trusted vendors and subcontractors who provide operational services on our behalf, such as our e-commerce and website platform, payment processors, shipping and fulfillment providers, email and SMS delivery services, and IT support. These providers are contractually bound to confidentiality and may not use your data for any purpose other than performing services for us.
- Legal & Regulatory Obligations: When disclosure is required by law, subpoena, court order, or other valid legal process, or necessary to comply with applicable regulations.
- Protection of Rights: When disclosure is necessary to protect the rights, property, or safety of Holy Hot Mom, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or transfer of our business, customer information may be transferred to a successor entity subject to equivalent confidentiality obligations.
- With Your Consent: For any other purpose with your explicit prior consent.
No Sale or Sharing of Personal Data
We do not sell, buy, rent, or share your personal data for monetary or other valuable consideration. We do not engage in data brokering, behavioral advertising targeting using your personal data, or any commercial exchange of your personal information with third parties. Your information is used exclusively to provide and manage our products and services and to communicate with you about your orders and account.
Under applicable privacy laws including the CCPA/CPRA, you have the right to know, access, correct, delete, and opt out of the sale of your personal information. As we do not sell personal information, no opt-out mechanism for data sales is required. However, you may exercise any applicable rights under the "Your Privacy Rights" section of this Policy.
Data Security
We implement a multi-layered approach to data security incorporating administrative, technical, and physical safeguards appropriate to the nature of the information we hold:
- Encryption of data in transit using TLS protocols
- Secure, access-controlled e-commerce and communication platforms
- Role-based access controls limiting personnel access to only what is necessary
- Regular review of our data handling and security practices
- Staff training on data protection and customer confidentiality obligations
- Incident response procedures for identifying and addressing potential data breaches
While we take every reasonable precaution, no method of transmission over the internet or electronic storage is completely secure. In the event of a security incident affecting your personal information, we will notify you in accordance with applicable law.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we delete or anonymize it using secure methods appropriate to the sensitivity of the data.
Cookies & Tracking Technologies
Our website may use cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience and gather aggregate analytics. Types of cookies we may use include essential cookies required for site operation, analytics cookies to understand how visitors interact with our site, and functional cookies to remember your preferences. You may configure your browser to refuse cookies, though doing so may affect certain website functionality.
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Right to Know / Access: Request information about the categories and specific pieces of personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete personal data.
- Right to Deletion: Request deletion of your personal data, subject to our legal and contractual retention obligations.
- Right to Opt-Out of SMS: Opt out at any time by replying STOP to any message from us.
- Right to Non-Discrimination: We will not discriminate against you for exercising any privacy rights.
California residents may exercise rights under the CCPA/CPRA. Canadian residents may exercise rights under PIPEDA. Residents of the EU/UK may exercise rights under the GDPR, including data portability, restriction of processing, objection to processing, and the right to lodge a complaint with a supervisory authority. To make a request, contact us using the information in the "Contact Us" section.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a minor, we will take prompt steps to delete it.
International Users
Holy Hot Mom is based in the United States and ships to customers in multiple countries. If you are accessing our services or placing an order from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our services, you consent to this transfer and processing in accordance with this Policy and applicable law.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When material changes are made, we will update the "Effective Date" at the top of this Policy. Continued use of our website or services following any update constitutes your acceptance of the revised Policy.
Contact Us
- Sacred Circus Church (operating the Holy Hot Mom store)
- Email: [email protected]
- Website: holyhotmom.com
- Instagram: @holyhotmom
- Mailing address: [BUSINESS ADDRESS]
Response time: within 5 business days.